GENOA EMM Service ©
Managed Mobility Infrastructure
for Cloud, OnPremise, Hybrid
EMM system support, maintenance and operations by experts
for Microsoft, MobileIron, BlackBerry, Apple, Android
QUICK FACTS
- ONE Partner
- GUARANTEED
- in GERMAN/ENGLISH
- BASIERT on ITIL Standards
- ONLINE access
- AUTOMATIC notifications
- SERVER Updates incl.
- CONFIGURATIOn changes incl.
- Vendor Ticket Handling incl.
- MONTHLY billing (end of month)
- FLAT RATE
- Free of User & Device amount
- EXPERT support
How well do you conserve your IT resources? Are you always up to date technologically? How do you ensure the operation of Mobility?
The experience from hundreds of projects in the area of Enterprise Mobility Management – for Devices, Apps, Security and Content Management – ensures the success for the ongoing operation of Mobility through our EMM service.
So you always and everywhere have an optimally serviced mobile business. Stay productive while we maintain and continuously improve your system and answer all your questions.
- FLAT rate at a fixed price – independent of number of users and devices or hours
- Service far beyond the manufacturer – local proximity, support in DE + EN, preventive ITIL support
- No matter if on-premise, cloud or hybrid solution – we service various MDM solutions.
- We are the specialist for Mobility and have experience with different industries and company sizes.
- Service for Business Apps and Device Apps for all mobile operating systems (iOS, Android, BlackBerry, Windows)
GENOA EMM service is available for several MDM systems
e.g. Microsoft Intune, MobileIron, BlackBerry
Choose from 3 packages
We will advise you on the right package free of charge - decide on the desired reaction time and the scope of services and outsourcing.
GENOA EMM Service ©
Managed Mobility Infrastructure
for Cloud, OnPremise, Hybrid
Managed Mobility Infrastructure
for Cloud, OnPremise, Hybrid
PLUS
Features
- Flexible 36 tickets per year
- Reaction time 4h
- Escalation manager available
- VIP Support
- All points as in STANDARD package (exl. tickets, reaction time)
GENOA EMM Service ©
Managed Mobility Infrastructure
for Cloud, OnPremise, Hybrid
Managed Mobility Infrastructure
for Cloud, OnPremise, Hybrid
STANDARD
Features
- Flexible 24 tickets per year
- Reaction time 8h
- Business App Service
- Advanced Device Activation Service
- Advanced Device-Support for IT
- All points as in STARTER package (exl. tickets, reaction time)
GENOA EMM Service ©
Managed Mobility Infrastructure
for Cloud, OnPremise, Hybrid
Managed Mobility Infrastructure
for Cloud, OnPremise, Hybrid
STARTER
Features
- Flexible 12 tickets per year
- Reaction time 12h*
- FLATE RATE (unlimited users and devices)
- Multi Mobile OS Service
- GENOA Vendor Ticket Processing
- GENOA Professional EMM (MDM) Server Update
- GENOA EMM (MDM) System Support (incl. Online Portal)
- GENOA Consulting Service (configurations, features, licensing, system updates)
GENOA EMM-Service © - More than every manufacturer and every system house can provide
Benefit from the security guaranteed by our proven GENOA service model and service team. We rely on our worldwide eco-system with our partners - for direct cooperation with manufacturers and providers. The processing is extremely simple and flexible for you. Depending on the package selected, you can use our FLAT rate with the respective response time and number of tickets per year. Completely independent of your number of users and devices or hours. *Mon-Thu, 09:00-17:00 & Fri, 09:00-12:00
Answers to your questions
GENOA net works IT-Beratungs GmbH
GENOA International GmbH
Kapuzinerstraße 84 A
4020 Linz
Tel.: +43(732)774770
© 2021 GENOA
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